Effective Date: 12/26/2024

1. Introduction

Welcome to Tire Bros 24 (“Company,” “we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://staging-m2.tirebros24.com. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Personal Identifiers: Name, mailing address, email address, phone number, employer.
• Sensitive Information: Social Security Number (SSN), Driver’s License Number, images of your Driver’s License, and selfie photographs for identity verification.
• Financial Information: Payment details, billing, and credit card information.
• Account Information: Login credentials if you create an account.
• Demographic Information: Age, gender.
• Technical Information: Browser type, pages viewed, time spent on the website, IP address, geolocation data.

Identity Verification

To protect against fraud and ensure secure transactions, we may use third-party identity verification tools. These tools may require you to provide:

• A photograph of your government-issued ID (e.g., Driver’s License).
• A selfie photograph for biometric identity verification.

This information is collected and processed for verification purposes and is securely stored or transmitted to our verification partners. We do not retain this information longer than necessary to complete the verification process. This information can also be used and shared to any banking institution within this timeframe to verify fraudulent conduct.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share the data that we hold based on the following legal bases:

• Consent: If you have given us specific consent for a particular purpose.
• Legitimate Interests: When necessary for our legitimate business needs.
• Performance of a Contract: To fulfill contractual obligations.
• Legal Obligations: To comply with legal requirements or court orders.
• Vital Interests: To investigate fraud, potential violations, or ensure safety.
• Business Transfers: During mergers, sales, or acquisitions.
• To prevent consumer fraudulent conduct.

Google Maps Platform APIs

We use Google Maps APIs to retrieve location-based data for services like delivery accuracy. Your location data may be stored temporarily on your device and can be revoked anytime. Google Privacy Policy.

Vendors, Consultants, and Third-Party Providers

We work with third parties for payment processing, email delivery, hosting, analytics, and more. These providers are bound by confidentiality agreements.

Third-Party Advertisers

We partner with advertisers who may use cookies and tracking technologies to provide tailored ads based on your browsing behavior.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

We disclose your information to the following categories of third parties:

• Ad Networks
• Affiliate Marketing Programs
• Cloud Computing Services
• Communication & Collaboration Tools
• Data Analytics Services
• Government Entities
• Order Fulfillment Services
• Payment Processors, including PayPortal24
• Retargeting Platforms
• Sales & Marketing Tools
• Website Hosting Services

Note: Text messaging opt-in data is excluded from sharing.

5. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality.
• Analyze usage trends.
• Deliver tailored content.

You can manage cookies through your browser settings. For behavioral tracking, you can opt out through the Network Advertising Initiative or Digital Advertising Alliance.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

6. Behavioral Targeting / Re-Targeting

Third-party tracking technologies help us deliver targeted ads. Opt-out options for tracking are available at the Network Advertising Initiative and Digital Advertising Alliance.

7. Testimonials

With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at support@tirebros24.com.

8. Social Media Features

Our website includes social media features, such as the Facebook Like button. These features may collect your IP address and the page you are visiting and may set a cookie to function properly. Your interactions with these features are governed by the privacy policy of the respective provider.

9. Third-Party Websites

Our site may link to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.

Verification Data

Verification data, such as your ID and selfie photographs, is collected and processed through a trusted third-party provider. This third party may store the data for a specific retention period necessary to meet legal compliance, fraud prevention, or operational purposes. After this retention period, the data is securely deleted unless otherwise required by applicable law.

Biometric Data

Biometric data collected during identity verification is securely stored by our third-party verification provider for the duration of the verification process and their specified retention period. The retention period complies with legal and operational requirements, after which this data is deleted unless required for fraud prevention or regulatory obligations.

11. Data Security

We implement technical measures to protect your data but cannot guarantee 100% security.

These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular vulnerability assessments.
• Secure storage of sensitive data.

12. Your Privacy Rights

Depending on your location, you may request:

• Access to your data.
• Correction of inaccuracies.
• Deletion of personal information.

Contact us at support@tirebros24.com or call 877-499-8224 to exercise these rights.

13. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the personal information collected.
• Request deletion of personal information, subject to certain exceptions.
• Opt out of the sale of personal information (we do not sell personal information).
• Not be discriminated against for exercising their CCPA rights.

Do Not Sell My Personal Information: While we do not sell data, you can contact us at support@tirebros24.com to opt out of any potential sharing practices or to exercise your rights under the CCPA. YOU WILL NOT BE DISCRIMINATED AGAINST FOR EXERCISING YOUR RIGHTS UNDER THE CCPA AS OUTLINED IN THIS POLICY.

14. Accessibility Statement

This Privacy Policy is accessible to individuals with disabilities. If you need the policy in an alternative format, please contact us at support@tirebros24.com.

15. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is identified, it will be deleted promptly.

16. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted here with an updated “Effective Date.”

17. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Tire Bros 24
Email: support@tirebros24.com
Phone: 877-499-8224